Student Resources

Read through these before your first class

HOW TO GET HERE

Note we have 3 Locations:

2nd Floor 739 Gore Ave (All 6 wk. Morning, Afternoon, 6:30pm, 7PM, Drop in and Tea Pot Party classes held here)

322 E 5th Ave (All 6:15pm classes and Wed Hump Day Hand Building and specialty workshops like Glaze Chemistry and Slip Casting are held here, otherwise this is a dedicated full-time studio member access space)

617 Gore Ave (only 6:45PM wheel classes and private workshops of 13 or less students are held here)

How to Get Here

For 739 Gore

Please enter through the double doors under the yellow awning marked 739.

-Walk up the stairs

-go through a second set of doors.

-Turn left to find a third set of doors

- Ring the doorbell on the right hand side, marked “Hand Eye Ceramics”.

-One of our instructors will come let you in. Please be patient if it takes a minute or two.

-Please make sure to pull our third door shut after entering as it hasn’t been auto locking lately, thank you.

-If the outside door is locked and you cannot get to the doorbell, call your instructor. Refer to your new student information email to find their contact information, the instructor name is in your receipt in the title of the class.

Before entering the final door leading to the studio, you will see a bathroom to your right. Please wash your hands for 30 seconds or more. Our studio is at the end of the hallway.

Arriving at 617 Gore Ave

Please note that this location is 1.5 blocks North of our main 2nd floor location. Look for the black and white painted sign marked "Gore Studio." This studio is located in the building facing the street with a large window panel; please tap on the glass, wave, or call your instructor in order to get inside.

Arriving at 322 E 5th Ave

Please Knock or if door is opened, then come in; if needed, call your instructor,

Refer to your new student information email to find their contact information, the instructor name is in your receipt in the title of the class.

APRONS & TRIMMING TOOLS

Aprons, tools, and clay as well as any necessary additional materials are included for private workshops, group bookings and drop in classes.

If you are taking a 6 week wheel throwing class, you will need to purchase a trimming tool and an apron at your first class. Aprons are $17 + GST and trimming tools are $10 + GST.

You can purchase these as a bundle from our webstore.

Please keep the confirmation receipt to show to the instructor when you arrive for your first class.

If you already have one or more of these items, you can purchase the individual tools or apron on the webstore.

Marking Your Tools

It’s very important to label your trimming tools so they don’t get lost. Please label with either electrical tape, nail polish or spray paint on the metal handle.

ADDITIONAL CLAY

9lbs of clay is included with your class with your 6 week class tuition. If you need additional clay, you must purchase it through the studio. No outside clay is allowed.

Click here to purchase additional clay.

HOLIDAYS

If any are scheduled, they are written in title of class with dates

There are no classes on:

Saturday, Dec 24th (Christmas Eve) until Monday, Jan 1st (New Year's Day)

Not to worry, you won't miss a session, everything is just shifted back one week to accommodate the holiday. Private bookings will not be affected by holidays.

RETURN POLICY

Refunds are only available up to 10 business days before the class starts and a $65 admin fee is charged for all refunds. A $15 admin fee is charged for any class time changes. Class time changes must be requested 10 business' days prior your original class booked or else you will be kept in your original class time that was paid for.

Any classes interrupted by a mandatory or voluntary closure of the studio due to COVID-19 will be postponed and a class credit is to be redeemed within 6 months of the postponement.

If you are individually affected by COVID-19, an equivalent amount of open studio sessions will be granted with a doctor's note provided. There are no refunds due to COVID-19.

Clay may not be purchased with credits.
Open studio is on Mondays 9am-12pm, Wednesdays 9:30am-12:30am, Fridays 3:30pm-6:30pm, and Saturdays and Sundays 4pm - 7pm.
Spots must be reserved if using as a make up.
Only one open studio can be used as a make up per term if missed class was not due to COVID-19.
Make ups are not guaranteed as open studios may become full.
There is no instruction in open studios, rather open studio is a practice time.

MISSED GLAZE CLASS?

So you missed a glaze class, here's what to do.